The Certificate IV in Employment Services equips you with the skills to support job seekers and employers through practical, person-centred employment assistance. This qualification prepares you to help individuals secure and maintain meaningful work while assisting businesses with their recruitment needs.
The Certificate IV in Employment Services course provides an industry-recognised qualification with multiple career opportunities such as:
Recruitment Consultants
Employment Advisers
Employment Assistants
Recruitment Team Leaders
About the qualification
The skills and knowledge gained from completing this qualification reflect the role of individuals who provide employment services to both job seekers and employers. Job seekers can be from a variety of programs including Job Active and Disability Employment Services.
Specialised CHC41115 Skills for Meaningful Employment Support You would typically use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.
Course overview
Duration
24 months
location
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
Next intake
Now
Delivery
The CHC41115 qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.
Certificate IV in Employment Services learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.
Fees and funding assistance
$5,800
Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.
Must be working in Employment Services to enrol into this course and you will be required to present a clear police check.
A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.
There are no strict entry requirements for the Certificate IV in Employment Services. If you’re unsure where you fit, our team is happy to chat about your options.
The CHC41115 course is delivered primarily online, giving you flexibility to learn in a way that suits your routine. If any in-person components apply to your study plan, our team will walk you through every detail.
You’ll build practical, job-ready skills that prepare you to support job seekers and employers, including client engagement, employment planning, collaboration with services, and industry communication. These skills will give you the confidence to make a real difference in someone’s employment journey. Apply for CHC41115 today!
You’ll need regular study time, engagement with your trainer, and consistent progress with assessments to stay on track. Apply now and get started with your training journey..
You’ll need access to a reliable computer and an internet connection to complete the course comfortably. If you’re unsure what setup works best, contact us and our team can point you in the right direction.
Work placement is not usually required for the Certificate IV in Employment Services. Reach out to us to learn more about the requirements.
Most learners complete CHC41115 in around 24 months, depending on personal commitments and study pace.
Graduates of the Certificate IV in Employment Services may pursue roles such as employment consultant, job coach, workforce development officer, case manager, or employment support worker. These roles are commonly found within employment services providers, community organisations, not-for-profits, and workforce programs supporting job seekers into sustainable employment.
In some cases, you may be able to enrol in single units. Contact our team to explore your options and find the best pathway for your goals.
You can apply through our Enrolment Application page or contact Sureway Skills Training on 1300 787 392 or training@sureway.com.au. If you’re ready to take the next step toward a career in employment support, we’d love to help you get started.
How is Sureway Skills Training different
We empower individuals to create positive change through job-ready skills and support
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Dedicated support every step of the way
At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.
Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.
Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.
I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate
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Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate
“
During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate
“
My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care
“
I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
students are saying about us
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Sureway Employment & Training Pty Ltd, Sureway Health & Wellbeing Pty Ltd, and Sureway Skills Training Pty Ltd are part of the Sureway Group.
Established in 1991 in Wagga Wagga, New South Wales, Sureway began as a local training provider. Today, we are a diversified organisation committed to empowering people, supporting businesses, and strengthening communities.
Through the three key divisions of our business – Sureway Employment & Training, Sureway Health & Wellbeing, and Sureway Skills Training – Sureway Group delivers integrated services that empower individuals to find meaningful work, enhance their wellbeing, and develop lifelong skills.
We work in partnership with employers across a wide range of industries and collaborate closely with local communities to build confident, capable workforces that align with business needs.
Our mission is to deliver innovative employment, training, and health support solutions to meet the needs of business and individuals – changing lives and building stronger communities.
Please note that the application form takes approximately 10 minutes to complete. You can save your progress at any time and return to it later.
How to save and access your form later: 1. After entering and saving your email address, an access link will be sent to your inbox 2. Use this link to resume your application if you haven’t finished it 3. Be sure to save the email or copy the link for easy access.
If you experience any issues, save your form and copy the link before exiting. Our team is available during business hours for assistance. 📞 Need help? Contact us at (02) 6936 1913.
Unable to continue - but let’s find the right pathway for you
As you’ve stated you don’t hold one of these qualifications, you won’t be able to proceed with this enrolment right now.
However, we may have other courses available that can provide a pathway into this qualification. If you’d like help finding the best option for your goals, we’re here to help.
