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Certificate III in Business

BSB30120

Certificate III in Business

The BSB30120 Certificate III in Business course equips learners with practical skills to succeed in a wide range of office and administrative roles. It’s designed to build confidence in communication, organisation, and problem-solving, helping you thrive in today’s fast-paced business environments.

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Career opportunities

The Certificate III in Business course provides an industry-recognised qualification with multiple career opportunities such as: 

Administration experts

Team Leader

Finance support

Task experts

Supporting roles to higher level roles

About the qualification

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This BSB30120 qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team

Course overview

Duration

12 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

Delivery of this Certificate III in Business online course is via Distance Education, online learning supported by a qualified Training Facilitator and Trainer assessors.

SST can also offer face to face sessions for groups of learners. Please contact SST if you would like to discuss this option.

Fees and
funding assistance

$4,500

Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

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Course requirements

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process

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Course code

BSB30120

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What you’ll study

6

Core units

7

Elective units

13

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR BSB30120 CERTIFICATE III IN BUSINESS

BSBCRT311

Apply critical thinking skills in a team environment

BSBPEF201

Support personal wellbeing in the workplace

BSBSUS211

Participate in sustainable work practices

BSBTWK301

Use inclusive work practices

BSBWHS311

Assist with maintaining workplace safety

BSBXCM301

Engage in workplace communication

Elective units

Suggested by Sureway Skills Training

BSBLDR301

Support Effective workplace relationships

BSBWRT311

Write simple documents

BSBPEF301

Organise personal work priorities

BSBTEC202

Use digital technologies to communicate in a work environment

BSBOPS305

Process Customer Complaints

BSBOPS301

Maintain Business Resources

BSBSTR301

Contribute to continuous improvement

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Frequently Asked Questions

The Certificate III in Business is delivered online, giving you the flexibility to learn at your own pace and balance your studies with other commitments. Since some components may involve practical activities, our team will guide you through what’s required before you start.

You’ll be expected to engage regularly with your course materials, complete your assessments on time, and stay in touch with your trainer for ongoing support. We’ll be here to help you every step of the way.

To complete the Certificate III in Business online, you’ll need a computer, internet access, and basic digital literacy skills. Our training platform is user-friendly, and our support team can assist if you need help getting started.

Work placement may be required depending on the specific BSB30120 course stream you choose. We’ll confirm all placement requirements during enrolment and support you in finding a suitable opportunity if needed.

Most students complete the Certificate III Business course in around 12 months, depending on their study pace and prior experience. Our flexible learning options make it easy to study in a way that fits your lifestyle.

In some cases, yes. You may be able to enrol in individual units from the Certificate III in Business if you’re looking to build specific skills. Contact our friendly team to explore your options and find the best pathway for your goals.

Getting started is simple! You can visit our Enrolment Application page or contact Sureway Skills Training at 1300 787 392 or training@sureway.com.au.. Our team will help you choose the right training path and guide you through the enrolment process.

How is Sureway Skills Training different

We empower individuals to create positive change through job-ready skills and support

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Dedicated support every step of the way

At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

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Gain a competitive edge in the job market

Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

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Learn on a schedule that fits your life

Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

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Lower your cost with government subsidies

Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

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Here’s what our

“

I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.

Teha

Certificate III in Business Administration Graduate

“

Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.

Indy’Rai

Certificate IV in Community Services Graduate

“

During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.

Alana

Certificate III in Individual Support Graduate

“

My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. 
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.

Kristy Hicks

Certificate III in Early Childhood Education and Care

“

I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.

Emily

Diploma of Community Services Graduate

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Build skills, make connections, and kick-start your career. 
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Yvonne Jacobson

Certificate IV in Business (Financial Administration) Graduate