Certificate III in Early Childhood Education and Care
SIT20322
Certificate III in Early Childhood Education and Care
Gain advanced skills in customer service, food and beverage operations, and workplace safety to excel in the dynamic hospitality industry.

Career opportunities
This course provides an industry-recognised qualification with multiple career opportunities such as:
About the qualification

The Certificate II in Hospitality equips you with the foundational skills and knowledge needed for entry-level roles in the hospitality industry. This qualification reflects the responsibilities of individuals performing routine and repetitive tasks under direct supervision, with a focus on developing operational skills and basic industry knowledge.
By completing this course, you’ll gain practical experience and a solid understanding of hospitality operations, preparing you for work in diverse settings such as: restaurants, hotels and motels, catering operations, clubs and pubs, cafés and coffee shops
This qualification also serves as a pathway to further study or career advancement within the vibrant hospitality industry. Whether you’re starting your first job or looking to build a foundation for future growth, the Certificate II in Hospitality provides the essential tools to succeed.
Course overview
Duration
12 months
location
New South Wales, Victoria, Queensland, South Australia
Next intake
Now
Delivery
This qualification is delivered using a blended learning format that includes online and hard copy materials.
Delivery modes include distance education, facilitated remote or face to face support by a qualified trainer, face to face training room based or on the job Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.
Fees and
funding assistance
$5,500
Course requirements
Course code
CHC30121

What you’ll study
The Certificate II in Hospitality offers a practical and hands-on learning experience, combined with foundational industry knowledge to prepare you for entry-level roles in the vibrant hospitality sector.
You will develop essential skills in areas such as food and beverage service, customer interaction, and maintaining a clean and safe work environment. The course covers core aspects of the hospitality industry, including effective teamwork, workplace communication, and operational tasks that meet industry standards.
Through real-world training and simulated environments, you’ll gain the confidence and capabilities to deliver exceptional service in a variety of settings, from restaurants and cafés to hotels and event venues.
6
Core units
6
Elective units
6
Total number of units
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units for SIT20322 Certificate II in Hospitality
BSBTWK201
Work effectively with others
BSBTWK201
Work effectively with others
W
SITHIND007
Use hospitality skills effectively
W
SITXCCS011
Interact with customers
W
SITXCOM007
Show social and cultural sensitivity
SITXWHS005
Participate in safe work practices
W
Elective units
Suggested by Sureway Skills Training
BSBCMM211
Apply communication skills
SITXFSA005
Use hygienic practices for food safety
W
SITHFAB024
Prepare and serve non-alcoholic beverages
W
SITHFAB025
Prepare and serve espresso coffee
W
SITHFAB027
Serve food and beverage
W
SITHKOP009
Clean kitchen premises and equipment
W
W
Work Experience required
Frequently Asked Questions
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Dedicated support every step of the way
At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

Gain a competitive edge in the job market
Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

Learn on a schedule that fits your life
Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

Lower your cost with government subsidies
Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

Here’s what our

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I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate

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Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate

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During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate

“
My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none.Â
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care

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I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
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