Application and Support
Start your journey with confidence
At Sureway Skills Training, we make the enrolment process simple, supportive, and transparent — so you can focus on your future. Whether you’re a school leaver, career changer, or looking to upskill, getting started is easy.
How to apply
Getting started with Sureway Skills Training is easy. Follow these simple steps to enrol in the right course for you:
01
Choose your course
Browse our full list of nationally recognised qualifications and skill sets across industries including Business, Community Services, Health, Hospitality, and more.
03
Pre-training review
All accredited courses include a one-on-one review to assess your goals and training needs. Some courses may require pre-requisites or an LLN assessment. In most cases, you will have a brief suitability chat with a Training Facilitator.
02
Submit application
Apply online or speak with our team. We’ll guide you through the application and help identify the right course and funding options for your needs. You will need a Unique Student Identifier (USI)* to complete your application.
04
Enrolment and orientation
Once your application is approved and you accept your offer, we’ll finalise your enrolment and provide access to your learning platform, support services, and course materials—ready for you to begin.
Things you need to know
Unique Student Identifier (USI)
A USI is a lifelong education number that records your vocational education and training (VET) history in Australia. It is required for all university, TAFE, and nationally recognised training courses to receive Commonwealth financial assistance and obtain your qualification.
To complete your application, you must provide a USI. If you don’t have one, you can create it here.
To register, you’ll need verified proof of identity, such as an Australian Passport, Visa, Birth Certificate, Driver’s Licence, Medicare Card, or Citizenship Certificate. Learn more about verifying your documents here.
Language, Literacy and Numeracy Assessment
An LLN Assessment helps identify the support learners may need in these areas to successfully complete their course.
- This assessment determines whether learners can:
- Understand and communicate in English (Language)
- Read, write, and comprehend course materials (Literacy)
- Perform basic calculations for study or work (Numeracy)
By assessing LLN skills at the start of training, Sureway Training can tailor learning support to individual needs, ensuring students have the best chance of success in their studies and careers.
Frequently Asked Questions
Support for Students
You’re not alone in this journey
At Sureway Skills Training, we believe that education is more than just learning—it’s about having the right support to help you succeed. We understand that life can bring challenges, and we’re here to walk alongside you every step of the way.
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Personal and wellbeing support
Balancing study, work, and life can be challenging. Learner Support Services (LSS) offers one-on-one coaching to help you manage commitments, overcome obstacles, and stay on track. Whether you need guidance or just someone to talk to, we’re here to help. Submit an enquiry or call 1300 787 392 to access support—you’re never alone with Sureway Skills Training.
Extra help with learning
Everyone learns differently, and we’re here to help. If you need support with literacy, numeracy, English, maths, science, computing, or communication, we offer tutorials and learning assistance to boost your confidence. Specialised support is also available for those with disabilities or non-English speakers to ensure you have the tools to succeed.
Support for your learning journey
When you study with us, you’re not just another student—you’re part of a community that cares about your success. Our team is dedicated to helping you complete your training and find meaningful employment.
If personal challenges are making it difficult to focus on your studies, or if you’re feeling overwhelmed, stressed, or anxious, know that you’re not alone. We’re here to support you, listen, and help you find a way forward.
Helpful links
Helpful links
93% of students
“
I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate
“
Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate
“
During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate
“
My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none.Â
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care
“
I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
were satisfied
with SST
Gain real-world experience
Build skills, make connections, and kick-start your career.
Start your work placement today!
Yvonne Jacobson
Certificate IV in Business (Financial Administration) Graduate
