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Certificate IV in Employment Services

CHC41115

Certificate IV in Employment Services

Career opportunities

This course provides an industry-recognised qualification with multiple career opportunities such as: 

Recruitment Consultants

Employment Advisers

Employment Assistants

Recruitment Team Leaders

About the qualification

The skills and knowledge gained from completing this qualification reflect the role of individuals who provide employment services to both job seekers and employers. Job seekers can be from a variety of programs including Job Active and Disability Employment Services.

You would typically use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.

Course overview

Duration

24 months

location

New South Wales, Victoria, Queensland, South Australia

Next intake

Now

Delivery

This qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.

Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$5,800


Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

Course requirements

ENTRY REQUIREMENTS

To undertake study in the course you will be required to present a clear police check.

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

Course code

CHC41115

What you’ll study

9

Core units

5

Elective units

14

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR CHC41115 CERTIFICATE IV IN EMPLOYMENT SERVICES

CHCCCS016

Respond to client needs

W

CHCCOM002

Use communication to build relationships

W

CHCDIV001

Work with diverse people

W

CHCECD001

Analyse and apply information that supports employment and career development

W

CHCECD002

Deliver and monitor contracted employment services

W

CHCECD003

Promote job seekers to employers

W

CHCECD006

Develop and monitor employment plans

W

CHCLEG001

Work legally and ethically

W

CHCPRP001

Develop and maintain networks and collaborative partnerships

W

Elective units

CHCADV001

Facilitate the interests and rights of clients

W

CHCECD005

Deliver employment services to employers

W

BSBEMS402

Develop and implement strategies to source and assess candidates

BSBEMS404

Manage the recruitment process for client organisations

BSBMKG413

Promote products and services

W

Frequently Asked Questions

Generally, no formal prerequisites; however, completion of a Certificate III in Business or relevant experience may be advantageous.

Primarily online; confirm with SST for any in-person requirements.

Advanced business skills, including project management, leadership, and strategic planning.

Consistent study habits and timely submission of assessments are expected.

Reliable computer and internet access are essential.

Not typically required; verify with SST for confirmation.

Approximately 24 months.

Positions such as office manager, project coordinator, or business analyst.

Enrolment in individual units may be possible; consult SST for options.

How is Sureway Skills Training different

We empower individuals to create positive change through job-ready skills and support

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At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

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Gain a competitive edge in the job market

Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

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Learn on a schedule that fits your life

Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

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Lower your cost with government subsidies

Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

Explore financial assistance options

Here’s what our

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I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.

Teha

Certificate III in Business Administration Graduate

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Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.

Indy’Rai

Certificate IV in Community Services Graduate

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During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.

Alana

Certificate III in Individual Support Graduate

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My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. 
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.

Kristy Hicks

Certificate III in Early Childhood Education and Care

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I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.

Emily

Diploma of Community Services Graduate

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