Diploma of Community Services
CHC52021
Diploma of Community Services
Career opportunities
This course provides an industry-recognised qualification with multiple career opportunities such as:
About the qualification
The Diploma of Community Services is Australia’s latest community services training course. It is suited for those who want to develop their career in the community services sector by gaining the latest nationally accredited qualification for case managers and community workers.
This particular community services course will give essential skills and knowledge to work in a range of community organisations, with a wide range of people. These could include children and young people, families, older people, clients from culturally diverse backgrounds, and many more.
Course overview
Duration
24 months
location
New South Wales, Victoria, Queensland, South Australia
Next intake
Now
Delivery
This qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.
Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.
ENTRY REQUIREMENTS
To undertake study in the course it is imperative that participants are actively employed in Community Services or Health Industries.
Fees and
funding assistance
$6,200
Course requirements
Course code
CHC52021
What you’ll study
12
Core units
8
Elective units
20
Total number of units
All electives chosen must contribute to a valid, industry-supported vocational outcome.
CORE UNITS FOR CHC52021 DIPLOMA OF COMMUNITY SERVICES
CHCCCS004
Assess co-existing needs
W
CHCCCS007
Develop and implement service programs
W
CHCCCS019
Recognise and respond to crisis situations
W
CHCPRP003
Reflect on and improve own professional practice
W
HLTWHS003
Maintain work health and safety
W
CHCDFV001
Recognise and respond appropriately to domestic and family violence
W
CHCDIV001
Work with diverse people
W
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
W
CHCLEG003
Manage legal and ethical compliance
W
CHCMGT005
Facilitate workplace debriefing and support processes
W
CHCCSM013
Facilitate and review case management
W
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
W
Elective units
Suggested by Sureway Skills Training
CHCPRP001
Develop and maintain networks and collaborative partnerships
W
CHCADV002
Provide advocacy and representation services
W
CHCCCS009
Facilitate responsible behaviour
W
CHCCOM003
Develop workplace communication strategies
W
BSBPEF401
Manage personal health and wellbeing
W
CHCDIS017
Facilitate community participation and social inclusion
W
CHCMHS001
Work with people with mental health issues
W
CHCPRT025
Identify and report children and young people at risk
W
W
Work Experience required
Frequently Asked Questions
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We empower individuals to create positive change through job-ready skills and support
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At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.
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Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.
Learn on a schedule that fits your life
Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.
Lower your cost with government subsidies
Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.
Here’s what our
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I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate
“
Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate
“
During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate
“
My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none.Â
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care
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I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
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