Certificate IV in Business
BSB40120
Certificate IV in Business

Career opportunities
This course provides an industry-recognised qualification with multiple career opportunities such as:
About the qualification

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of
sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Course overview
Duration
24 months
location
New South Wales, Victoria, Queensland, South Australia
Next intake
Now
Delivery
Delivery is via Distance Education, online learning supported by a qualified Training Facilitator and Trainer assessors.
SST can also offer face to face sessions for groups of learners. Please contact SST if you would like to discuss this option.
Fees and
funding assistance
$4,600
Course requirements
Course code
BSB40120

What you’ll study
6
Core units
6
Elective units
12
Total number of units
All electives chosen must contribute to a valid, industry-supported vocational outcome.
CORE UNITS FOR BSB40120 CERTIFICATE IV IN BUSINESS
BSBCRT411
Apply critical thinking to work practices
BSBTEC404
Use digital technologies to collaborate in work environment
BSBTWK401
Build & maintain business relationships
BSBWHS411
Implement & monitor WHS policies, procedures & programs
BSBWRT411
Write complex documents
BSBXCM401
Apply communication strategies in the workplace
Elective units
Suggested by Sureway Skills Training
BSBPEF402
Develop personal work priorities
BSBPEF401
Manage personal health and wellbeing
BSBXTW401
Lead & facilitate a team
BSBHRM417
Support human resources functions & processes
BSBOPS402
Coordinate business operational plans
BSBSUS411
Implement & monitor environmentally sustainable work practices
Frequently Asked Questions
How is Sureway Skills Training different
We empower individuals to create positive change through job-ready skills and support
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Dedicated support every step of the way
At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

Gain a competitive edge in the job market
Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

Learn on a schedule that fits your life
Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

Lower your cost with government subsidies
Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

Here’s what our

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I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate

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Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate

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During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate

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My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none.Â
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care

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I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
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Yvonne Jacobson
Certificate IV in Business (Financial Administration) Graduate