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Certificate II in Health Support Services

HLT23221

Certificate II in Health Support Services

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Career opportunities

This course provides an industry-recognised qualification with multiple career opportunities such as: 

Hospital Cleaner

Kitchenhand

Hospital Maintenance Worker

Hospital Laundry Worker

Ward Assistant

About the qualification

The skills and knowledge gained from completing this qualification reflects the role of individuals who provide support for the effective functioning of health services.

At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

Course overview

Duration

12 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

This qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.

Delivery modes include distance education, facilitated remote or face to face support by a qualified trainer, face to face training room based or on the job.

Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$3,500

Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

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Course requirements

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

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Course code

HLT23221

What you’ll study

4

Core units

8

Elective units

12

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR HLT23221 CERTIFICATE II IN HEALTH SUPPORT SERVICES

CHCCOM005

Communicate and work in health or community services

CHCDIV001

Work with diverse people

HLTINF006

Apply basic principles and practices of infection prevention and control

HLTWHS001

Participate in workplace health and safety

Elective units

Suggested by Sureway Skills Training

BSBPEF202

Plan and apply time management

HLTFSE001

Follow basic food safety practices

CHCCCS020

Respond effectively to behaviours of concern

CHCCCS010

Maintain a high standard of service

BSBTWK201

Work effectively with others

HLTWHS005

Conduct manual tasks safely

BSBOPS203

Deliver a service to customers

HLTFSE003

Perform kitchenware washing

W

Work Experience required

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Frequently Asked Questions

Generally, there are no formal entry requirements. However, basic literacy and numeracy skills are recommended.

The course is delivered online, providing flexibility for learners.

You’ll acquire foundational hospitality skills, including customer service, food and beverage service, and workplace safety.

Students are expected to engage in regular study and complete assessments within set timeframes.

Access to a computer with internet connectivity is essential for online learning.

Work placement requirements may apply; please consult SST for specific details.

Approximately 12 months.

Graduates can pursue entry-level roles in the hospitality industry, such as food and beverage attendant or barista.

Enrolment in individual units may be possible; please inquire with SST for options.

Visit the Enrolment Application page or contact SST at 1300 787 392 or training@sureway.com.au.