Home

All Courses

Certificate II in Supply Chain Operations

TLI20421

Certificate II in Supply Chain Operations

Career opportunities

This course provides an industry-recognised qualification with multiple career opportunities such as: 

Warehouse attendant

Order attendant

Loading/unloading labourer

Warehouse worker

About the qualification

By completing this qualification you will be gaining the skills and knowledge to work in the Transport and Logistics Industry.

Working in this industry you would be undertaking a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.

Course overview

Duration

12 months

location
  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia
Next intake

Now

Delivery

This qualification is delivered using a blended learning format that includes online and hard copy materials.

Delivery modes include distance education, facilitated remote or face to face support by a qualified trainer, face to face training room based or on the job.

Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$3,500


Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

Course requirements

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

Course code

TLI20421

What you’ll study

5

Core units

9

Elective units

14

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR TLI20421 CERTIFICATE II IN SUPPLY CHAIN OPERATIONS

TLIE1003

Participate in basic workplace communication

W

TLIF0009

Ensure the safety of transport activities (Chain of Responsibility)

W

TLIF0025

Follow work health and safety procedures

W

TLIL0007

Complete workplace induction procedures

W

TLIX0023

Identify the roles and functions of the supply chain industry

W

Elective units

BSBOPS203

Deliver a service to customers

TLIA0020

Package goods

W

TLIA0022

Pick and process orders

W

TLIA0023

Receive goods

W

TLIA2014

Use product knowledge to complete work operations

W

TLIA0024

Replenish stock

W

TLIA0019

Despatch stock

W

TLIA0021

Participate in stocktakes

W

TLIA0010

Identify goods and store to specifications

W

W

Frequently Asked Questions

Generally, there are no formal entry requirements. However, basic literacy and numeracy skills are recommended.

The course is delivered online, providing flexibility for learners.

You’ll acquire foundational hospitality skills, including customer service, food and beverage service, and workplace safety.

Students are expected to engage in regular study and complete assessments within set timeframes.

Access to a computer with internet connectivity is essential for online learning.

Work placement requirements may apply; please consult SST for specific details.

Approximately 12 months.

Graduates can pursue entry-level roles in the hospitality industry, such as food and beverage attendant or barista.

Enrolment in individual units may be possible; please inquire with SST for options.