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Certificate III in Community Services

CHC32015

Certificate III in Community Services

The CHC32015 Certificate III in Community Services equips you with the practical skills and knowledge to support individuals and communities in meaningful ways. Through this course, you’ll learn to deliver person-centred care, assist with daily needs, and contribute to programs that promote wellbeing and positive change.

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Career opportunities

The Certificate III in Community Services course provides an industry-recognised qualification with multiple career opportunities such as: 

Community Development Workers

Service Assessment Coordinators

Youth Case Workers

FUNDING MAY BE AVAILABLE DEPENDING ON INDIVIDUAL LEARNER’S CIRCUMSTANCES

About the qualification

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Are you passionate about making a difference in people’s lives? This qualification in Community Services is designed just for you.

This course reflects the role of dedicated community services workers who provide vital, person-centred support to individuals.
Whether you’re helping someone navigate their daily activities or implementing impactful community-based programs, you’ll gain the skills and knowledge to make a meaningful contribution.

Enrol today and become an essential part of your community, supporting and empowering individuals to lead fulfilling lives.

Course overview

Duration

12 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

The Certificate III in Community Services qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.

Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$4,500

Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

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Course requirements

ENTRY REQUIREMENTS

No licensing or certification requirements apply, however, you will be required to present a clear police check in order to fulfil work experience requirements.

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

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Course code

CHC32015

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What you’ll study

5

Core units

7

Elective units

12

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR CHC32015 CERTIFICATE III IN COMMUNITY SERVIES

CHCCCS016

Respond to client needs

W

CHCCOM005

Communicate and work in health or community services

W

CHCDIV001

Work with diverse people

W

HLTWHS002

Follow safe work practices for client care

W

HLTWHS006

Manage personal stressors in the work environment

W

Elective units

Suggested by Sureway Skills Training

BSBPEF301

Organise personal work priorities and development

W

BSBTEC202

Use digital technologies to communicate in a work enviroment

W

BSBXCS303

Securely manage personally identifiable informaiton and workplace information

W

CHCECD019

Work within a community development framework

W

CHCADV001

Facilitate the interests and rights of clients

W

CHCCCS009

Facilitate responsible behaviour

W

CHCCOM001

Provide first point of contact

W

W

Work Experience required

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Frequently Asked Questions

The CHC32015 Certificate III in Community Services is primarily delivered online, giving you the flexibility to study at your own pace. Some practical components or in-person sessions may be required. Our team can confirm the details based on your location and study plan.

To complete your Certificate III in Community Services, you’ll need to stay engaged with your course materials, participate in learning activities, and submit your assessments on time. Our trainers will be there to guide and support you every step of the way.

You’ll need a reliable computer, internet connection, and access to basic software for your online learning. Don’t worry, if you need help getting started, our team can assist you in setting up everything you need.

Yes, practical work placement is often part of the Cert III in Community Services (CHC32015). It’s a great opportunity to gain hands-on experience in a real community services setting and apply what you’ve learned in class.

The Certificate III in Community Services typically takes around 12 months to complete, depending on your study pace and previous experience.

In some cases, yes, you may be able to enrol in selected units of the Certificate III in Community Services. Contact our team to discuss your options and find the best path for your goals.

Getting started is easy! Visit our Enrolment Application page or contact Sureway Skills Training on 1300 787 392 or training@sureway.com.au. Our friendly team can walk you through the process and help you begin your community services career.

How is Sureway Skills Training different

We empower individuals to create positive change through job-ready skills and support

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Dedicated support every step of the way

At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

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Gain a competitive edge in the job market

Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

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Learn on a schedule that fits your life

Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

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Lower your cost with government subsidies

Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

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Here’s what our

“

I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.

Teha

Certificate III in Business Administration Graduate

“

Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.

Indy’Rai

Certificate IV in Community Services Graduate

“

During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.

Alana

Certificate III in Individual Support Graduate

“

My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. 
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.

Kristy Hicks

Certificate III in Early Childhood Education and Care

“

I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.

Emily

Diploma of Community Services Graduate

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Yvonne Jacobson

Certificate IV in Business (Financial Administration) Graduate