Certificate III in Retail
SIR30216
Certificate III in Retail
Career opportunities
This course provides an industry-recognised qualification with multiple career opportunities such as:
About the qualification
When gaining competency in this qualification, you will have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. You will gain sound knowledge of product and service offerings.
Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
You may gain work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Course overview
Duration
12 months
location
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Next intake
Now
Delivery
This qualification is delivered using a blended learning
format that includes online and hard copy materials.
Delivery modes include distance education, facilitated
remote or face to face support by a qualified trainer,
face to face training room based or on the job Learners
can enrol in one or more units as a skill set as required
for their personal development, workplace requirements
or compliance.
Fees and
funding assistance
$4,100
Course requirements
Course code
SIR30216
What you’ll study
8
Core units
5
Elective units
13
Total number of units
All electives chosen must contribute to a valid, industry-supported vocational outcome.
CORE UNITS FOR SIR30216 CERTIFICATE III IN RETAIL
SIRXCEG001
Engage the customer
W
SIRXCEG002
Assist with customer difficulties
W
SIRXCEG003
Build customer relationships and loyalty
W
SIRXCOM002
Work effectively in a team
W
SIRXIND001
Work effectively in a service environment
W
SIRXRSK001
Identify and respond to security risks
W
SIRXSLS001
Sell to the retail customer
W
SIRXWHS002
Contribute to workplace health and safety
W
Elective units
Suggested by Sureway Skills Training
SIRRINV001
Receive & handle retail stock
W
SIRRMER001
Produce visual merchandise displays
W
SIRXIND002
Organise & maintain the store environment
W
SIRXMKT001
Support marketing and promotional activities
W
SIRXIND003
Organise personal work requirements
W
W
Work Experience required
