The Certificate IV in Business equips learners with the practical skills needed to take on supervisory or specialised roles across the Business Services sector. It builds confidence in handling complex administrative tasks, solving problems, and guiding others in day-to-day operations.
The BSB40120 Certificate IV in Business provides an industry-recognised qualification with multiple career opportunities such as:
Administration Supervisor
Team Leader
Administrative Assistant
Project Officer
Office supervisor
About the qualification
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Develop Strong Administrative and Problem-Solving Abilities with BSB40120 Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Course overview
Duration
24 months
location
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
Next intake
Now
Delivery
Delivery of the Certificate IV in Business course is via Distance Education, online learning supported by a qualified Training Facilitator and Trainer assessors.
SST can also offer face to face sessions for groups of learners. Please contact SST if you would like to discuss this option.
Fees and funding assistance
$4,600
Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.
A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.
There are no formal prerequisites for the BSB40120 qualification. If you already hold a Certificate III in Business or have relevant work experience, it may give you a helpful head start, but it isn’t required.
The Certificate IV in Business course is delivered primarily online, giving you the flexibility to study in a way that suits your lifestyle. If any in-person requirements apply, our team will walk you through what to expect.
The Certificate IV in Business will help you build practical, job-ready skills in areas such as project management, leadership, communication and strategic planning. Everything you learn is designed to support your confidence as you step into more advanced business responsibilities.
You’ll be expected to keep up with your coursework, stay engaged, and submit assessments on time. Don’t worry, our trainers are here to support you and help you stay on track. Contact us today to get started.
You’ll need access to a reliable computer and internet connection so you can get the most out of your online learning experience for this BSB40120 course.
Work placement is not usually required for this qualification. If anything changes or if specific units have different needs, we’ll let you know and guide you through the process.
BSB40120 Graduates may pursue roles such as office manager, project coordinator, team leader or business analyst. If you’re unsure which path suits you, our team can help you explore your options. Contact us to learn more.
In some cases, you may be able to enrol in individual units. Contact our team to discuss what’s available and the best pathway for your goals.
We empower individuals to create positive change through job-ready skills and support
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Dedicated support every step of the way
At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.
Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.
Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.
I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate
“
Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate
“
During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate
“
My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care
“
I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
students are saying about us
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Sureway Employment & Training Pty Ltd, Sureway Health & Wellbeing Pty Ltd, and Sureway Skills Training Pty Ltd are part of the Sureway Group.
Established in 1991 in Wagga Wagga, New South Wales, Sureway began as a local training provider. Today, we are a diversified organisation committed to empowering people, supporting businesses, and strengthening communities.
Through the three key divisions of our business – Sureway Employment & Training, Sureway Health & Wellbeing, and Sureway Skills Training – Sureway Group delivers integrated services that empower individuals to find meaningful work, enhance their wellbeing, and develop lifelong skills.
We work in partnership with employers across a wide range of industries and collaborate closely with local communities to build confident, capable workforces that align with business needs.
Our mission is to deliver innovative employment, training, and health support solutions to meet the needs of business and individuals – changing lives and building stronger communities.
Please note that the application form takes approximately 10 minutes to complete. You can save your progress at any time and return to it later.
How to save and access your form later: 1. After entering and saving your email address, an access link will be sent to your inbox 2. Use this link to resume your application if you haven’t finished it 3. Be sure to save the email or copy the link for easy access.
If you experience any issues, save your form and copy the link before exiting. Our team is available during business hours for assistance. 📞 Need help? Contact us at (02) 6936 1913.
Unable to continue - but let’s find the right pathway for you
As you’ve stated you don’t hold one of these qualifications, you won’t be able to proceed with this enrolment right now.
However, we may have other courses available that can provide a pathway into this qualification. If you’d like help finding the best option for your goals, we’re here to help.
