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Certificate IV in Business

BSB40120

Certificate IV in Business

The Certificate IV in Business equips learners with the practical skills needed to take on supervisory or specialised roles across the Business Services sector. It builds confidence in handling complex administrative tasks, solving problems, and guiding others in day-to-day operations.

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Career opportunities

The BSB40120 Certificate IV in Business provides an industry-recognised qualification with multiple career opportunities such as: 

Administration Supervisor

Team Leader

Administrative Assistant

Project Officer

Office supervisor

About the qualification

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This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Develop Strong Administrative and Problem-Solving Abilities with BSB40120
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course overview

Duration

24 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

Delivery of the Certificate IV in Business course is via Distance Education, online learning supported by a qualified Training Facilitator and Trainer assessors.

SST can also offer face to face sessions for groups of learners. Please contact SST if you would like to discuss this option.

Fees and
funding assistance

$4,600

Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

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Course requirements

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

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Course code

BSB40120

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What you’ll study

6

Core units

6

Elective units

12

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR BSB40120 CERTIFICATE IV IN BUSINESS

BSBCRT411

Apply critical thinking to work practices

BSBTEC404

Use digital technologies to collaborate in work environment

BSBTWK401

Build & maintain business relationships

BSBWHS411

Implement & monitor WHS policies, procedures & programs

BSBWRT411

Write complex documents

BSBXCM401

Apply communication strategies in the workplace

Elective units

Suggested by Sureway Skills Training

BSBPEF402

Develop personal work priorities

BSBPEF401

Manage personal health and wellbeing

BSBXTW401

Lead & facilitate a team

BSBHRM417

Support human resources functions & processes

BSBOPS402

Coordinate business operational plans

BSBSUS411

Implement & monitor environmentally sustainable work practices

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Frequently Asked Questions

There are no formal prerequisites for the BSB40120 qualification. If you already hold a Certificate III in Business or have relevant work experience, it may give you a helpful head start, but it isn’t required.

The Certificate IV in Business course is delivered primarily online, giving you the flexibility to study in a way that suits your lifestyle. If any in-person requirements apply, our team will walk you through what to expect.

The Certificate IV in Business will help you build practical, job-ready skills in areas such as project management, leadership, communication and strategic planning. Everything you learn is designed to support your confidence as you step into more advanced business responsibilities.

You’ll be expected to keep up with your coursework, stay engaged, and submit assessments on time. Don’t worry, our trainers are here to support you and help you stay on track. Contact us today to get started.

You’ll need access to a reliable computer and internet connection so you can get the most out of your online learning experience for this BSB40120 course.

Work placement is not usually required for this qualification. If anything changes or if specific units have different needs, we’ll let you know and guide you through the process.

Most learners complete the course in around 24 months, depending on their study pace. Start your application today!

BSB40120 Graduates may pursue roles such as office manager, project coordinator, team leader or business analyst. If you’re unsure which path suits you, our team can help you explore your options. Contact us to learn more.

In some cases, you may be able to enrol in individual units. Contact our team to discuss what’s available and the best pathway for your goals.

You can apply online through our Enrolment Application page or get in touch with our friendly team on 1300 787 392 or training@sureway.com.au. We’re here to help you get started with confidence.

How is Sureway Skills Training different

We empower individuals to create positive change through job-ready skills and support

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Dedicated support every step of the way

At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

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Gain a competitive edge in the job market

Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

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Learn on a schedule that fits your life

Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

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Lower your cost with government subsidies

Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

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Here’s what our

“

I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.

Teha

Certificate III in Business Administration Graduate

“

Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.

Indy’Rai

Certificate IV in Community Services Graduate

“

During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.

Alana

Certificate III in Individual Support Graduate

“

My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. 
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.

Kristy Hicks

Certificate III in Early Childhood Education and Care

“

I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.

Emily

Diploma of Community Services Graduate

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Yvonne Jacobson

Certificate IV in Business (Financial Administration) Graduate