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Certificate IV in Community Services

CHC42021

Certificate IV in Community Services

Career opportunities

This course provides an industry-recognised qualification with multiple career opportunities such as: 

Community Service Consultants

Community Service Advisers

Service Assessment Coordinators

Case Managers

About the qualification

This qualification skills and knowledge to support roles such as community service workers who design and deliver person-centred services to individuals and/or groups. You may be required to provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, expectations are you should be able to be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

Course overview

Duration

24 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

This qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.

Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$5,800


Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

Course requirements

ENTRY REQUIREMENTS

To undertake study in the course you will be required to
present a clear police check.

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

Course code

CHC42021

What you’ll study

7

Core units

8

Elective units

15

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR CHC42021 CERTIFICATE IV IN COMMUNITY SERVICES

CHCADV001

Facilitate the interests and rights of clients

W

CHCCOM002

Use communication to build relationships

W

CHCDFV001

Recognised & respond appropriately to domestic & family violence

W

CHCDIV001

Work with diverse people

W

CHCLEG001

Work legally and ethically

W

CHCPRP001

Develop and maintain networks and collaborative partnerships

W

HLTWHS002

Follow safe work practices for direct client care

W

Elective units

CHCCCS009

Facilitate responsible behaviour

W

CHCCCS020

Respond effectively to behaviours of concern

W

CHCDIV002

Promote Aboriginal &/or Torres Strait Islander cultural safety

W

CHCCOM001

Provide first point of contact

W

CHCMHS001

Work with people with mental health issues

W

CHCCCS006

Facilitate Individual service planning and delivery

W

CHCCCS016

Respond to client needs

W

HLTWHS006

Manage personal stressors in the work environment

W

W

Frequently Asked Questions

Generally, no formal prerequisites; however, completion of a Certificate III in Business or relevant experience may be advantageous.

Primarily online; confirm with SST for any in-person requirements.

Advanced business skills, including project management, leadership, and strategic planning.

Consistent study habits and timely submission of assessments are expected.

Reliable computer and internet access are essential.

Not typically required; verify with SST for confirmation.

Approximately 24 months.

Positions such as office manager, project coordinator, or business analyst.

Enrolment in individual units may be possible; consult SST for options.