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Certificate IV in Employment Services

CHC41115

Certificate IV in Employment Services

The Certificate IV in Employment Services equips you with the skills to support job seekers and employers through practical, person-centred employment assistance. This qualification prepares you to help individuals secure and maintain meaningful work while assisting businesses with their recruitment needs.

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employment services

Career opportunities

The Certificate IV in Employment Services course provides an industry-recognised qualification with multiple career opportunities such as: 

Recruitment Consultants

Employment Advisers

Employment Assistants

Recruitment Team Leaders

About the qualification

The skills and knowledge gained from completing this qualification reflect the role of individuals who provide employment services to both job seekers and employers. Job seekers can be from a variety of programs including Job Active and Disability Employment Services.

Specialised CHC41115 Skills for Meaningful Employment Support
You would typically use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.

Course overview

Duration

24 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

The CHC41115 qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.

Certificate IV in Employment Services learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$5,800

Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

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Course requirements

ENTRY REQUIREMENTS

Must be working in Employment Services to enrol into this course and you will be required to present a clear police check.

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

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Course code

CHC41115

What you’ll study

9

Core units

5

Elective units

14

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR CHC41115 CERTIFICATE IV IN EMPLOYMENT SERVICES

CHCCCS016

Respond to client needs

W

CHCCOM002

Use communication to build relationships

W

CHCDIV001

Work with diverse people

W

CHCECD001

Analyse and apply information that supports employment and career development

W

CHCECD002

Deliver and monitor contracted employment services

W

CHCECD003

Promote job seekers to employers

W

CHCECD006

Develop and monitor employment plans

W

CHCLEG001

Work legally and ethically

W

CHCPRP001

Develop and maintain networks and collaborative partnerships

W

Elective units

Suggested by Sureway Skills Training

CHCECD009

Conduct Career Guidance Interviews

W

CHCECD005

Deliver employment services to employers

W

BSBHRM415

Coordinate recruitment and onboarding

BSBMKG434

Promote products and services

CHCMHS001

Work with people with mental health issues

W

W

Work Experience required

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Frequently Asked Questions

There are no strict entry requirements for the Certificate IV in Employment Services. If you’re unsure where you fit, our team is happy to chat about your options.

The CHC41115 course is delivered primarily online, giving you flexibility to learn in a way that suits your routine. If any in-person components apply to your study plan, our team will walk you through every detail.

You’ll build practical, job-ready skills that prepare you to support job seekers and employers, including client engagement, employment planning, collaboration with services, and industry communication. These skills will give you the confidence to make a real difference in someone’s employment journey. Apply for CHC41115 today!

You’ll need regular study time, engagement with your trainer, and consistent progress with assessments to stay on track. Apply now and get started with your training journey..

You’ll need access to a reliable computer and an internet connection to complete the course comfortably. If you’re unsure what setup works best, contact us and our team can point you in the right direction.

Work placement is not usually required for the Certificate IV in Employment Services. Reach out to us to learn more about the requirements.

Most learners complete CHC41115 in around 24 months, depending on personal commitments and study pace.

Graduates of the Certificate IV in Employment Services may pursue roles such as employment consultant, job coach, workforce development officer, case manager, or employment support worker. These roles are commonly found within employment services providers, community organisations, not-for-profits, and workforce programs supporting job seekers into sustainable employment.

In some cases, you may be able to enrol in single units. Contact our team to explore your options and find the best pathway for your goals.

You can apply through our Enrolment Application page or contact Sureway Skills Training on 1300 787 392 or training@sureway.com.au. If you’re ready to take the next step toward a career in employment support, we’d love to help you get started.

How is Sureway Skills Training different

We empower individuals to create positive change through job-ready skills and support

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Dedicated support every step of the way

At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.

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Gain a competitive edge in the job market

Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.

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Learn on a schedule that fits your life

Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.

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Lower your cost with government subsidies

Studying with Sureway Skills Training gives you access to government-supported funding, making higher education more affordable.

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Here’s what our

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I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.

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Certificate III in Business Administration Graduate

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Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.

Indy’Rai

Certificate IV in Community Services Graduate

“

During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.

Alana

Certificate III in Individual Support Graduate

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My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. 
I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.

Kristy Hicks

Certificate III in Early Childhood Education and Care

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I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.

Emily

Diploma of Community Services Graduate

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