This nationally recognised Certificate IV in Mental Health course equips you with the skills to deliver recovery-focused, community-based support and opens pathways to roles across residential services, rehabilitation, and non-government organisations.
The CHC43315 Certificate IV in Mental Health course provides an industry-recognised qualification with multiple career opportunities such as:
Case Manager
Employee Trainer
Senior support worker
About the qualification
Step into a rewarding career with our specialised qualification in Mental Health Support. This Certificate IV in Mental Health course is tailored for those who are committed to providing self-directed, recovery-oriented support to individuals affected by mental illness and psychiatric disabilities. You’ll learn to implement community-based programmes and activities that focus on mental health and well-being.
CHC43315 Training Course: What to Expect Our comprehensive training prepares you for diverse roles in various community contexts, including non- government organisations, respite care, residential services, rehabilitation programmes and employment support.
Course overview
Duration
24 months
location
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
Next intake
Now
Delivery
This qualification course for Certificate IV in Mental Health is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.
Fees and funding assistance
$5,800
Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.
To undertake study in the course you must be working in the industry with a defined case management role and will be required to present a clear police check.
A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.
There are no formal prerequisites for the Certificate IV in Mental Health (CHC43315). However, having some prior experience in community services, health, or support work can be an advantage. Most importantly, a genuine interest in supporting people living with mental illness is essential. If you’re unsure whether this course is right for you, our team will be happy to discuss your background and help you get started.
The Certificate IV in Mental Health is designed to be flexible, with most learning delivered online so you can study around your work and personal commitments. Our trainers will guide you through the delivery options and ensure you know exactly what to expect.
During your studies, you’ll develop the skills and knowledge to provide self-directed, recovery-oriented support to people experiencing mental illness or psychiatric disabilities. You’ll also learn how to implement community-based programs and activities that build wellbeing, resilience, and social inclusion. These skills are highly valued across a wide range of mental health and community service roles.
To successfully complete the Certificate IV in Mental Health, you’ll need to stay engaged with your online materials and complete assessments on time. Setting aside regular study hours each week will help you stay on track. You’ll also have access to trainers and support staff who can provide guidance whenever you need it.
Because much of the course is delivered online, you’ll need a computer or laptop with reliable internet access. A webcam, microphone, and a quiet study space are also recommended to make your learning experience more effective.
Yes. Practical placement is a key part of the CHC43315 Certificate IV in Mental Health. Placement provides valuable hands-on experience in real community or health settings, helping you put your learning into practice while building workplace confidence. Specific placement requirements may vary, so please confirm the details with Sureway Skills Training.
The Certificate IV in Mental Health generally takes around 24 months to complete. However, the timeframe can vary depending on your study pace, work placement, and personal availability. Our trainers will support you throughout your learning journey to help you stay on track.
Graduates of the Certificate IV in Mental Health course can pursue a wide range of rewarding roles, including mental health support worker, community support worker, rehabilitation worker, or residential services worker. These roles exist in community organisations, non-government agencies, respite care, rehabilitation programs, and employment support services.
In some cases, you may be able to enrol in individual units from the Certificate IV in Mental Health rather than completing the full qualification. This option is useful if you’re looking to upskill in specific areas. Contact our training team to discuss your goals, and we’ll advise you on what’s available.
Our friendly team will be happy to answer your questions and guide you through the enrolment process for the certificate iv in mental health.
How is Sureway Skills Training different
We empower individuals to create positive change through job-ready skills and support
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Dedicated support every step of the way
At Sureway Skills Training, each learner is paired with a dedicated facilitator, providing one-on-one support from enrolment to completion. With direct access via call, you’ll have the guidance needed to succeed every step of the way.
Our nationally recognised qualifications equip you with the practical skills and industry knowledge that employers seek, helping you step confidently into roles and advance your career path with real, job-ready expertise.
Study on your schedule with Sureway Skills Training. Enrol anytime during the year, and if life throws you a curveball, we’re here to adjust your training plan to suit your needs—so you can focus on what matters most.
I recently completed the Certificate III in Business Administration with Sureway Skills Training and had an excellent experience. The course was well-structured, with easy-to-follow materials and fantastic support. My trainer, Amie, was incredibly helpful – always available to answer questions and guide me through. Thanks to this course, I’ve successfully transitioned from a receptionist to an administrative role. It’s given me the confidence, skills, and knowledge to take the next step in my career.
Teha
Certificate III in Business Administration Graduate
“
Balancing work and study was challenging at times, but the support SST provided made it manageable. The team was outstanding; their support and guidance was a key part of my success. Since completing the course, I’ve gained clarity on my professional path. I’ve now enrolled in a Bachelor of Social Work to continue developing my skills and make a greater impact.
Indy’Rai
Certificate IV in Community Services Graduate
“
During the time I was training with SST, I gained so much knowledge and now have a better understanding of the work I do. They helped and guided me through the assessments and any challenges I came across including questions or concerns I had. They helped me achieve my goal in completing my Cert III in Individual Support (ageing & disability). I’m happy to say that all there is, is positive feedback about SST.
Alana
Certificate III in Individual Support Graduate
“
My Experience with SST during my Certificate III in Early Childhood Educaton and Care, was wonderful, the online platform was really easy to navigate and the support I had from my training facilitator was second to none. I gained a piece of my myself back and through my journey have been put up for Vocational Student Award and have gained permanent employment at my local preschool. Without SST, I wouldn’t be at this point in my story, so thank you.
Kristy Hicks
Certificate III in Early Childhood Education and Care
“
I studied my Diploma in Community Services and am currently studying Certificate IV in Mental Health. I find SST amazing, and feel that my extra needs are taken into consideration. I found the training facilitator was amazing with any questions I had in regard to both my studies. The support I received from SST has made a big difference in my learning journey.
Emily
Diploma of Community Services Graduate
students are saying about us
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Sureway Employment & Training Pty Ltd, Sureway Health & Wellbeing Pty Ltd, and Sureway Skills Training Pty Ltd are part of the Sureway Group.
Established in 1991 in Wagga Wagga, New South Wales, Sureway began as a local training provider. Today, we are a diversified organisation committed to empowering people, supporting businesses, and strengthening communities.
Through the three key divisions of our business – Sureway Employment & Training, Sureway Health & Wellbeing, and Sureway Skills Training – Sureway Group delivers integrated services that empower individuals to find meaningful work, enhance their wellbeing, and develop lifelong skills.
We work in partnership with employers across a wide range of industries and collaborate closely with local communities to build confident, capable workforces that align with business needs.
Our mission is to deliver innovative employment, training, and health support solutions to meet the needs of business and individuals – changing lives and building stronger communities.
Please note that the application form takes approximately 10 minutes to complete. You can save your progress at any time and return to it later.
How to save and access your form later: 1. After entering and saving your email address, an access link will be sent to your inbox 2. Use this link to resume your application if you haven’t finished it 3. Be sure to save the email or copy the link for easy access.
If you experience any issues, save your form and copy the link before exiting. Our team is available during business hours for assistance. 📞 Need help? Contact us at (02) 6936 1913.
Unable to continue - but let’s find the right pathway for you
As you’ve stated you don’t hold one of these qualifications, you won’t be able to proceed with this enrolment right now.
However, we may have other courses available that can provide a pathway into this qualification. If you’d like help finding the best option for your goals, we’re here to help.
