Privacy and your personal information
Why we collect your personal information
As a Registered Training Organisation (RTO), Sureway Skills Training (SST) collects your personal information to process and manage your enrolment in vocational education and training (VET), deliver training and assessment services, and meet our regulatory and reporting obligations.
If you do not provide information required for enrolment, identification, eligibility verification or reporting, SST may be unable to process or finalise your enrolment.
How we use your personal information
Your personal information, including information provided in this enrolment form, may be used for training delivery, learner support, assessment, certification, administration, statistical reporting, regulatory compliance and research purposes.
How we disclose your personal information
Under the National Vocational Education and Training Regulator Act 2011 (Cth) and the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, as amended, SST may be required to disclose your personal information to the National Centre for Vocational Education Research Ltd (NCVER), either directly or through a state or territory training authority.
SST may also disclose relevant personal information, where required or authorised, to:
- Commonwealth, state and territory government departments, training authorities and authorised regulatory agencies;
- NCVER and the Student Identifiers Registrar;
- Workforce Australia, disability employment or other employment service providers, where applicable and lawfully authorised; and
- Other authorised organisations involved in administering, funding, auditing or supporting your training.
How NCVER and other government bodies handle your personal information
NCVER is the National VET Data Custodian and is responsible for collecting, managing, analysing and communicating research and statistics about Australia’s VET sector.
NCVER collects, holds, uses and discloses personal information in accordance with applicable legislation, including the Privacy Act 1988 (Cth), the National Vocational Education and Training Regulator Act 2011 (Cth) and the Student Identifiers Regulation 2014 (Cth).
Your personal information may be used or disclosed by NCVER for purposes including:
- Populating authenticated VET transcripts;
- Administering, regulating, monitoring and evaluating VET programs;
- Facilitating education statistics and research, including surveys and data linkage; and
- Understanding the VET market to support policy development, workforce planning and consumer information.
NCVER may disclose your information to the Australian Government Department of Employment and Workplace Relations (DEWR), other relevant Commonwealth authorities, state and territory VET authorities, VET regulators and authorised researchers, as permitted by law. NCVER does not intend to disclose your personal information to overseas recipients.
Commonwealth, state and territory authorities may use contracted IT service providers to operate, maintain and host VET data systems. These providers are subject to applicable privacy, security and confidentiality requirements.
Information submitted through VET data systems may also be checked against other government information systems, including the Unique Student Identifier Registry and Australian Business Register, for data validation and quality assurance purposes.
For more information about how NCVER handles your personal information, visit:
https://www.ncver.edu.au/privacy
How DEWR handles your personal information
DEWR may collect, use and disclose personal information as authorised by law for VET administration, regulation, monitoring, evaluation, research, statistics and workforce planning.
DEWR may also be authorised to share public sector data with third parties under applicable legislation, including the Data Availability and Transparency Act 2022 (Cth).
For further information, refer to the DEWR VET Privacy Notice:
https://www.dewr.gov.au/national-vet-data/vet-privacy-notice
Student surveys
You may receive a student survey administered by a government department, NCVER employee, agent, third-party contractor or another authorised agency.
You may opt out of participating in the survey when contacted.
Accessing and correcting your personal information
You may contact Sureway Skills Training at any time to:
- Request access to your personal information;
- Request corrections to your personal information;
- Make a complaint about how your information has been handled; or
- Ask questions about this Privacy Notice.
For further information about how SST manages personal information, please refer to our Privacy Policy available at:
