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Certificate II in Applied Digital Technologies

ICT20120

Certificate II in Applied Digital Technologies

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Career opportunities

This course provides an industry-recognised qualification with multiple career opportunities such as: 

Software support worker

Hardware support worker

IT assistant

Media assistant

Technology support worker

About the qualification

The Certificate II in Applied Digital Technologies is designed for those developing the necessary digital and technology skills in preparation for work.

These individuals carry out a range of basic procedural and operational tasks that require digital and technology skills. They perform a range of routine tasks using practical skills and knowledge in a defined context.

Course overview

Duration

12 months

location

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Next intake

Now

Delivery

This qualification is delivered using a blended learning format that includes online, e-learning and hard copy materials. Recognition of Prior Leaning and Credit Transfer are available as well.

Delivery modes include distance education, facilitated remote or face to face support by a qualified trainer, face to face training room based or on the job.

Learners can enrol in one or more units as a skill set as required for their personal development, workplace requirements or compliance.

Fees and
funding assistance

$3,500

Eligible students may be able to access government-funded training programs. Eligibility is based on factors such as residency, age, employment status, and the course you choose. During the application process, our team will review your circumstances and advise you on any available funding opportunities to help reduce your course costs.

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Course requirements

A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia, including courses delivered by Sureway Skills Training. If you don’t have one, we can help you apply during the enrolment process.

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Course code

ICT20120

What you’ll study

6

Core units

6

Elective units

12

Total number of units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CORE UNITS FOR ICT20120 CERTIFICATE II IN APPLIED DIGITAL TECHNOLOGIES

BSBWHS211

Contribute to the health and safety of self and others

BSBSUS211

Participate in sustainable work practices

BSBTEC202

Use digital technologies to communicate in a work environment

ICTICT213

Use computer operating systems and hardware

ICTICT214

Operate application software packages

ICTICT215

Operate digital media technology packages

Elective units

Suggested by Sureway Skills Training

ICTICT216

Design and create basic organisational documents

ICTICT219

Interact and resolve queries with ICT clients

ICTICT221

Identify and use specific industry standard technologies

ICTSAS211

Develop solutions for basic ICT malfunctions and problems

ICTSAS213

Maintain the integrity of ICT systems

ICTSAS216

Maintain ICT equipment and replace consumables

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Frequently Asked Questions

Generally, there are no formal entry requirements. However, basic literacy and numeracy skills are recommended.

The course is delivered online, providing flexibility for learners.

You’ll acquire foundational hospitality skills, including customer service, food and beverage service, and workplace safety.

Students are expected to engage in regular study and complete assessments within set timeframes.

Access to a computer with internet connectivity is essential for online learning.

Work placement requirements may apply; please consult SST for specific details.

Approximately 12 months.

Graduates can pursue entry-level roles in the hospitality industry, such as food and beverage attendant or barista.

Enrolment in individual units may be possible; please inquire with SST for options.

Visit the Enrolment Application page or contact SST at 1300 787 392 or training@sureway.com.au.